Instacart to open new facility in Atlanta area

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Gov. Nathan Deal today announced that Instacart, a technology-driven, nationwide on-demand grocery delivery service, will create more than 400 jobs and invest $40 million in a Customer Experience Center in the Atlanta area throughout the next 24 months.

“As one of the nation’s fastest-growing grocery delivery companies, Instacart will benefit from our skilled workforce and logistics infrastructure as the company extends its reach to a growing consumer base.”

Gov. Nathan Deal

Instacart has introduced same-day delivery in more than 240 markets across North America since its launch in 2012, and now covers over 60 percent of U.S. households. Instacart’s technology enables the delivery of fresh groceries and everyday essentials in as little as one hour.

“We are excited to launch our world class CEC here in Atlanta, as the new office will be a key asset in our mission to redefine the customer experience and develop support services for new Instacart products.”

Nick Friedrich, Instacart head of customer operations

Headquartered in San Francisco, Instacart expanded from 30 markets to more than 190 markets in 2017. The company partners with seven of the eight largest grocers in North America.